Privacy Policy

This Privacy Policy explains how your personal data is collected, used and protected when you use https://lunatarot.co.uk/ (“Website”). We process personal data in accordance with the UK GDPR, the Data Protection Act 2018 and Regulation (EU) 2016/679 (“EU GDPR”).

Last updated: 5 June 2026.

1. Who is the data controller?

The controller of your personal data is:

Alizen Company Rafał Bajgier
Jabłonica Polska 219, 36-213 Haczów, Poland
Business ID (NIP): 6861689704, REGON: 380647313
Email: info@lunatarot.co.uk

2. What data we collect

  • Contact and order details: your name and email address.
  • Optional details you provide for your reading, such as a date of birth.
  • The content of the question(s) and description you submit.
  • Payment information: processed directly by our payment provider (Stripe). We do not store your full card details.
  • Technical data: such as IP address, browser type and cookie data, collected automatically when you visit the Website.

3. Why we use your data and our legal bases

  • To provide the service you ordered – performance of a contract (Art. 6(1)(b) GDPR).
  • To respond to enquiries sent through the contact form – our legitimate interest in handling your message (Art. 6(1)(f) GDPR).
  • To send newsletters and marketing, where you have signed up – your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.
  • To meet accounting and tax obligations – compliance with a legal obligation (Art. 6(1)(c) GDPR).
  • To operate and secure the Website – our legitimate interest (Art. 6(1)(f) GDPR).

4. Who we share data with

Your data may be shared with trusted service providers acting as our processors, including: website hosting and email providers, our payment provider (Stripe) and the technology used to generate interpretations. These providers process data only on our instructions and under appropriate data-processing agreements. Data may also be disclosed to authorities where required by law.

5. International transfers

Where data is transferred outside the United Kingdom or the European Economic Area, we ensure an appropriate safeguard is in place, such as an adequacy decision or Standard Contractual Clauses.

6. How long we keep your data

The content of your questions is deleted after the service has been completed and within 30 days at the latest (kept temporarily only in case of follow-up questions). Order and accounting records are kept for as long as required by applicable tax law. Marketing data is kept until you withdraw your consent.

7. Your rights

You have the right to: access your data; have it corrected; have it erased; restrict or object to its processing; data portability; and, where processing is based on consent, to withdraw that consent at any time. To exercise these rights, contact us at info@lunatarot.co.uk.

8. Complaints

If you believe your data is processed unlawfully, you have the right to lodge a complaint with a supervisory authority. In the United Kingdom this is the Information Commissioner’s Office (ICO, ico.org.uk). In the European Union you may also complain to the President of the Personal Data Protection Office in Poland (UODO).

9. Cookies

The Website uses cookies and similar technologies that are necessary for it to function and, with your consent, for analytics and marketing. You can manage cookies through your browser settings or any cookie banner shown on the Website.

10. Providing your data

Providing your data is voluntary, but some data (such as your email address) is necessary to provide the service or to respond to your enquiry. Your data is not used for automated decision-making that produces legal effects concerning you.

11. Contact

For any privacy questions, contact us at info@lunatarot.co.uk.